Privacy Policy

Chamly recognizes the importance of protecting data on its customers, be they strictly personal nature (eg. Vital) or financial (eg. Credit card number).

Also, Chamly it guarantees the adoption of specific processing procedures and adequate security measures to best protect your information.

We inform you that Chamly does not collect personal data (and therefore accepts no online order) provided by Customers younger than 18 years. Therefore, we ask that minors not to enter themselves their personal data (and not to do online shopping) but to ask the adults to perform the necessary procedures for them.

For your information, we indicate the following terms and objectives relating to the use of your personal data by Chamly.

Personal data relating to your navigation on the site

By accessing the site and using Chamly, you authorize the treatment of data described in this section of the privacy policy.


Chamly uses cookies to find the IP address to improve the service provided by the site.

Cookies are pieces of information that a Web site can send to your computer's browser to store recorded information. Chamly uses cookies to verify which pages of the most visited website and the frequency of these visits, to make our website more enjoyable and allow easier access each time you visit the site. For example, cookies allow us to know your password so you do redialing with each visit to our website. Many browsers automatically accept cookies.

If desired, cookies can be disabled or removed in your browser. You can find information specific to your browser toolbar on your computer under Help. Chamly can not guarantee the correct operation of the site in the event that you decide to disable cookies. If you choose not to disable cookies, you consent to their use.


Chamly uses the necessary security tools to protect information supplied to it. However, although Chamly adopts all necessary measures to protect the data you provide, please note that we can not fully guarantee the data transmitted by Internet against unauthorized access by third parties.

Therefore, Chamly can not be held responsible for any violation of not attributable to negligence on Chamly security.

Personal data relating to the purchase of products, registration and sending of advertising materials

Without prejudice to the general principles described above and relating to the data used for navigation, Chamly wishes to provide the following information.

1. Data source

The personal data processed by the Chamly sas are those that you supply directly to register on the website to receive information and announcements via email.

In case of subsequent modification of this data, please contact the address below in order to provide us the necessary changes to allow us to ensure the accuracy and update your personal data.

2. Purpose of data processing

The information you provide on the basis of your express consent will be processed by Chamly for check on the website to receive information and offers by e-mail about products and Chamly events.

3. Methods of treatment

As part of the specified purposes, your personal data is collected electronically through secure channels and processed mainly by electronic means adequately protected or in paper format.

4. Mandatory or optional nature of data communication

To complete the online registration process you must provide the data requested you; therefore, the non communication of data will prevent the processing of your application.

5. Categories of persons to whom the data may be communicated

Sharing your information

We are committed to not rent, sell or share personal information about you with third parties or non-affiliated companies and do not belong to Chamly group, except in the following cases:

- Third party suppliers who provide services on our behalf, such as online payments and other processing credit card transactions, check processing and fraud prevention;

- We may disclose your personal information to law enforcement agencies, courts, regulators, state authorities and third parties when we believe it is necessary to comply with a legal or regulatory obligation, or to protect our rights or the rights of third parties; and

- We may disclose your personal information to any third party who buys, or to whom we transfer all or most of our assets and activities. If such sale or such transfer should occur, we will engage all our efforts to ensure that the entity to which we transfer your personal information in accordance with the uses this Privacy Policy.

International transfers

The information we collect may be transferred, stored and processed in any country or territory where one or more group companies or third party service providers are present or operate facilities. If these other territories do not apply the same level of data protection as that provided in your country, we will continue to protect the personal information we transfer in accordance with this Privacy Policy.

Sharing your information

We want you to have confidence when you use our platform, and we are committed to protecting personal information we collect. We restrict access to personal information about you to employees who really need to access it to provide products or services to fulfill their mission. We have implemented technical, organizational, physical, electronic and managerial appropriate to protect the personal information you provide against unauthorized or unlawful use and against any loss, damage or accidental destruction.

Personal data relating to the purchase of products and Chamly sending advertisements

1. Data source

The personal data processed by Chamly are the ones you supply directly in order to make your online shopping. In case of subsequent modification of your personal data, we ask that you update them directly by logging on our website via the "My Account" or contact us at the address listed below to enable us to ensure the accuracy and update your personal data.

2. Purpose of data processing

- Processing and finalizing requests for purchase and repair and to ensure our after-sales service;

- Treat your requests and queries; ;

- You transmit communications about our services, including announcements and administrative messages such as order confirmations;

- Announce new products and events concerning us, while respecting your communication preferences (refer to "Changing and access to personal data" below for more information on how you can control these communications);

- Conduct market surveys to improve the services we offer to our customers;

- Prevent fraud and other illegal activities.

3. Methods of treatment

As part of the specified purposes, your personal data is collected electronically through secure channels and treated mainly through the use of adequately secure electronic tools or on paper.

Furthermore, if you consent for entering your information in the customer database Chamly, they may be used for statistical purposes and analysis of the market and be treated in consolidated or individual form.

4. Mandatory or optional nature of data communication

To make a purchase online it is necessary to provide the required data. It follows that in the absence of data communication will be impossible to launch, manage and continue the online purchase. Voluntary information to purchase online and the aforementioned analysis and direct marketing activities will punctually specify. Failure to communicate these data wills, in any event, the pursuit of your online purchase.

5. Categories of persons to whom the data may be communicated

Your data may be shared with third parties such as consultants and employees of our service providers who assist Chamly in the management of the transaction (mainly Internet service providers and shippers), banks for payment management and receipts relating to the purchase, as well as consultants, direct marketing services providers and IT services in general. Your personal data will not be passed to other third parties for advertising purposes.

Also, if you allow the recording of data they can be used for your direct marketing analysis activities.

Changes and access to your personal information

You can ask Chamly to correct, update, or delete the information you have provided and of which you allowed to registration in the database customers by contacting our Customer Service (see "We Contact "). If applicable, you must make sure to provide Chamly updates or changes to your information, including in particular those on your mailing and / or email to enable us to ship your orders to correct address and contact you about it if necessary. Chamly may also retain, for archival purposes, copies of communications with users of the website and any response to questions or comments sent to users by our Customer Service.

 Contact us

For questions about this Privacy Policy and Chamly practices for data protection, please contact our Clients by calling 01 53 67 52 99, by email at or by mail at 42 Avenue Montaigne 75008 Paris.